Let’s Change the World, Together!

At MediSpend, we are on a mission to simplify global compliance through our SaaS-aggregate spend software solutions. Using the MediSpend Global Compliance Platform, we are transforming how the life science industry meets worldwide regulatory demands. We do that by hiring excellent people, and that might include you! Send a resume to careers@medispend.com, introduce yourself and tell us where you fit into our exciting, fast-paced, and entrepreneurial environment.

Benefits of Working with MediSpend

  • Medical Insurance
  • Dental Insurance
  • Group Term Life Insurance/AD & D
  • Short & Long Term Disability Insurance
  • Flexible Spending Account
  • Dependent Care
  • 401k Plan
  • Earned Time Off – vacation, personal, illness
  • Paid Holidays
  • Tuition Assistance
  • Bereavement Time
  • Breakfast daily, paid lunch 2x/wk, Friday hors d’oeuvres

Career Opportunities

General Summary

The DevOps Engineer will be located in our Portsmouth, NH office and part of the team that is responsible for designing, deploying, and operating the infrastructure and applications. We are looking for someone to work in a startup environment that is constantly growing and evolving. The ideal candidate will work with developers and teammates in troubleshooting problems, identifying resolutions, and assessing situations in real time. Our team is empowered to keep our fast-paced, high volume processing environment operational for our clients.

Essential Job Functions
  • Maintaining our existing infrastructure and code
  • Maintain applications in AWS Elastic Beanstalk and OpsWorks
  • Be involved in real-time assessment of issues and help develop solutions
  • Create tools and solutions to manage and monitor our rapidly growing infrastructure and operations
  • Monitor software and systems to detect issues before they impact business operations
  • Take part in performance and capacity monitoring planning
  • Configuration management, systems optimization, security patching and software upgrades
  • Database administration of cloud hosted databases including database migrations and backup management
  • Support and manage business/development tools like Jira, Confluence, GitLab, Jenkins, Sonar, Artifactory
  • Improve and maintain our technical documentation
  • Work with development teams resolve issues on their local and cloud based development environments running OS X or Linux
  • Work with our developers, production, and QA teams to ensure reliable delivery of our projects
Competencies Required
  • BS/BA degree in Computer Science, Information Systems or equivalent work experience
  • 2-3 years’ experience as a build/release engineer
  • 1-3 years’ experience working in a DevOps-like environment
  • Excellent verbal and written communication skills
  • Proficiency in multiple programming/scripting languages – Java/Groovy, Python, Bash, Ruby
  • Working knowledge of networking – TCP/IP, ICMP, SSH, LDAP, DNS
  • Experience with configuration management and automation tools like Chef or Puppet
  • Understanding and working knowledge of building CI/CD processes in Jenkins
Preparation, Knowledge, Skills and Abilities
  • High attention to detail
  • Motivation to automate as much as possible with high-quality processes and code
  • Ability to identify problems, and effectively communicate solutions to peers and management
  • Ability to manage, support, and deploy applications with AWS OpsWorks and Elastic Beanstalk
  • Linux systems administration and application support
  • Experience with Agile or other development processes and methodologies
  • Experience with relational databases like PostgreSQL, MySQL/MariaDB, MSSQL
  • Experience with NoSQL – Cassandra, MongoDB
  • Experience as a traditional developer or administrator is a plus
  • Working knowledge and experience with build tools like Gradle or Maven
General Summary

Reporting directly to the VP Global Customer Operations the Implementation Analyst will have a diverse set of responsibilities and be required to work closely with all members of the MMIS team. The Implementation Analyst will be responsible for supporting the Operations team in implementing and maintaining the MediSpend Solution. This position will provide technical analysis, project documentation, and quality assurance to ensure adherence to client SLAs and project delivery commitments. Our goal is to provide an entry-level opportunity with room to grow into an Implementation Associate role.

Essential Job Functions
  • Assist Implementation Managers with analyzing business processes and data, configuring solution components, testing and deploying
  • Assist Support Manager by providing technical analytic reports and root cause analyses on support tickets
  • Establish and maintain documentation about assigned clients and their environments, system components, and source data
  • Prepare business requirements documents and configuration documents for new and legacy installations
  • Maintain Service Delivery templates and training resources
  • Provide QA support to application deployments and bug fix releases
  • Conduct analysis and write Change Orders for existing clients
  • Contribute to weekly leadership status reports on request
Competencies Required
  • Bachelor’s Degree in Project Management, Information Systems, Computer Science, or related field
  • 0-2 years of experience managing projects and implementing software solutions
  • Advanced knowledge of Microsoft Excel
Preparation, Knowledge, Skills and Abilities
  • Exceptional ability to participate as an individual contributor and team player with high attention to detail in a dynamic, fast paced, entrepreneurial environment
  • Demonstrated proficiency in using both Mac and Windows MS Office Suite platforms including Word, Excel, PowerPoint and Outlook
  • Strong ability to build and maintain client relationships
  • Mature, self-motivated, and professional with excellent written and verbal communication skills
  • Ability to deal with critical customer situations in a professional and timely manner
  • Ability to identify and communicate project and support escalations
  • Ability to multitask, effectively organize, and collaborate
General Summary

Reporting directly to the VP Global Customer Operations the Implementation Associate will have a diverse set of responsibilities and be required to work closely with all members of the MMIS team. The Implementation Associate will be responsible for supporting the Operations team in implementing and maintaining the MediSpend Solution. This position will provide technical analysis, project documentation, and quality assurance to ensure adherence to client SLAs and project delivery commitments. Our goal is to provide an entry-level opportunity with room to grow into an Implementation Manager role.

Essential Job Functions
  • Assist Implementation Managers with analyzing business processes and data, configuring solution components, testing and deploying
  • Assist Support Manager by providing technical analytic reports and root cause analyses on support tickets
  • Establish and maintain documentation about assigned clients and their environments, system components, and source data
  • Prepare business requirements documents and configuration documents for new and legacy installations
  • Maintain Service Delivery templates and training resources
  • Provide QA support to application deployments and bug fix releases
  • Conduct analysis and write Change Orders for existing clients
  • Contribute to weekly leadership status reports on request
Competencies Required
  • Bachelor’s Degree in Project Management, Information Systems, Computer Science, or related field
  • 2-5 years of experience managing projects and implementing software solutions
  • Advanced knowledge of Microsoft Excel
Preparation, Knowledge, Skills and Abilities
  • Exceptional ability to participate as an individual contributor and team player with high attention to detail in a dynamic, fast paced, entrepreneurial environment
  • Demonstrated proficiency in using both Mac and Windows MS Office Suite platforms including Word, Excel, PowerPoint and Outlook
  • Strong ability to build and maintain client relationships
  • Mature, self-motivated, and professional with excellent written and verbal communication skills
  • Ability to deal with critical customer situations in a professional and timely manner
  • Ability to identify and communicate project and support escalations
  • Ability to multitask, effectively organize, and collaborate
General Summary

Reporting to the President and CEO, as the VP of Marketing you will play a key role in leading the development, coordination and successful execution of the company’s brand, marketing, and communication strategies. These strategies are focused primarily on supporting the sales and growth objectives of the organization as well as to maximize the awareness of MediSpend and our value proposition to the markets we serve. In this critical role, you will work closely with the business development and product management teams to accelerate the movement of opportunities through the MMIS Sales Machine with innovative and educational marketing programs. You will closely align marketing programs for regional, national and global initiatives to ultimately drive new customer acquisition.

Essential Job Functions
  • Analyze, assess and prioritize regional, national and global target accounts. Drive new customer acquisition through strategic and targeted sales and marketing campaigns to meet company sales objectives
  • Work synergistically with the business development team to design, implement and successfully execute global marketing programs, including live events, PR activities, and digital campaigns to fuel the MMIS Sales Machine
  • Serve as primary coordination point for all marketing-related events including press releases, trade show presentations, conferences, and case study development
  • Oversee development and production of all promotional and collateral materials
  • Work in close synergy with sales executives, marketing managers, and channel partners to ensure overall marketing strategies and team goals are identified, monitored and successfully completed on-time and within budget
  • Track measure and report effectiveness of all marketing activities to achieve targeted goals and make recommendations to improve marketing performance based on metrics
  • Open and continuous communication with sales, marketing and executive team members to best align marketing efforts to support all aspects of the company’s activities, as appropriate
Competencies Required
  • BS/BA in Marketing or related major
  • MBA preferred
  • 10 years of progressive marketing management experience, preferably with a healthcare technology company, as well as a prior marketing director role
  • Supervisory experience with a professional staff and the ability to manage performance
  • Proficiency with integrated software and digital, social media systems is preferred
  • Demonstrate an understanding of the complexity of marketing to a diverse audience to optimize marketing effectiveness within a defined budget
  • Proven track record of success in launching new software products
  • Project management knowledge including reporting, analyses, and interfacing with multiple Project Managers on concurrent project activities
Preparation, Knowledge, Skills and Abilities
  • Demonstrated strong social and digital media skill set with an excellent grasp of digital marketing techniques and tools
  • Strategic thinker, but detail-oriented with the ability to analyze complex markets and develop effective marketing and product launch programs
  • Hands-on leadership style in evaluating the performance of the marketing team members, their workloads & responsibilities, and their commitment to continuous improvement in communication and deadline management
  • Ability to develop high levels of credibility and forge solid professional relationships with subordinates, management, and outside partners and vendors
  • Outstanding written and verbal communications skills with an ability to foster consensus building and influence critical decisions
  • Experience engaging with customers and prospects across multiple channels; demonstrated best-in-class use of both traditional and new media, including the use of emerging technologies
  • Must have strong interpersonal skills and the ability to communicate with all levels within the organization to encourage dialogue and advance the company’s goals
General Summary

Reporting to the VP of Sales, the Associate Marketing Manager will have a diverse set of responsibilities and be required to work closely with all members of our team to generate and nurture leads that have a measurable impact on the sales pipeline. The ideal candidate is a self-starter and comfortable working in a fast moving, entrepreneurial environment. He or she must be passionate about inbound marketing and have a strong desire to succeed.

Essential Job Functions
  • Owns complete lifecycle of inbound marketing efforts including ownership of lead scoring functionality using HubSpot to systematically nurture leads and existing clients. Responsibilities would include but are not limited to campaign development, audience segmentation, template, landing page and email creation
  • Establish and maintain scalable processes that ensure best practices in campaign and lead management
  • Analyze campaign results, create reporting, and present recommendations to colleagues and senior management Analyze and optimize the effectiveness of the digital strategy in order to constantly improve
  • Determine and track key metrics to build a robust sales pipeline
  • Work closely with Sales Operations to manage and optimize flow of data between marketing automation platform (HubSpot) and CRM (SalesForce) platform
  • Collaborate with Content and Public Relations teams to create innovative content, and marketing strategy
  • Support areas such as competitive and marketing analysis, and the development of case studies and sales collateral to enable sales in business development efforts
  • Manage webinar and conference/event planning and execution
  • Collaborate with partners, and closely manage vendor relationships, contracts and detailed budgets. Forecast, develop and manage budgets for campaigns and promotions
  • Evaluate new sales and marketing automation technologies and add-on applications to improve and optimize marketing team performance
  • Create and implement marketing strategies and campaigns to strengthen brands and drive sales
  • Research market trends and adapt strategies to leverage that information
Competencies Required
  • 2-4+ years’ experience with marketing in an entrepreneurial or start-up environment preferred
  • Demonstrated proficiency in using both the Mac and Windows Microsoft Office Platforms, including Word, Excel, PowerPoint and Outlook
  • Experience with HubSpot (or other marketing automation platforms), and Salesforce
  • Bachelor’s Degree in Marketing required
Preparation, Knowledge, Skills and Abilities
  • Ability perform well in a fast-paced environment and organizational skills to manage multiple projects with tight deadlines
  • Work effectively with a diverse and dynamic team while able to “manage up” to senior leaders to keep projects on track & gain support and alignment across departments
  • Ability to prioritize tasks and switch direction quickly as required to meet deadlines
  • Self-starter with experience working on projects with limited direction
  • Ability to quickly learn new technologies and concepts
  • Agency and vendor management capabilities
  • Strong research, written, oral, copy, editing, and organizational skills
  • Engaged in own professional development, desire to grow within organization

Internships

We are seeking highly motivated college students to join our thriving entrepreneurial environment. We offer internships during the school-year and summer.

If you are interested in joining the MediSpend team as an intern, please apply for an internship here.

MediSpend is an equal opportunity employer.

Employment selection and related decisions are made without regard to sex, race, age, veteran status, disability, religion, national origin, color or any other protected class.

Please send all resumes to careers@medispend.com.

Interested in working with MediSpend?

Apply Now

Interested in joining our team?

Apply Now