iCoach Webinar · On Demand · Recorded Tuesday, September 22, 2026
Coaching & Feedback: The Manager Skill Set That Actually Moves the Needle
Most feedback conversations at work get avoided, or handled so poorly they backfire. That’s a costly gap: Gallup found manager quality drives up to 70% of the variance in team engagement, and companies that get feedback right see turnover drop nearly 15%. In life sciences, where field and non-field teams alike are judged on consistency, compliance, and performance, that gap is one you can’t afford.
Old-school “command and control” coaching is dead. In this recorded session, Ted Power, GM Field Enablement at Medispend, breaks down why coaching and feedback are the most underrated levers for performance, and exactly how to put them into practice starting with your very next 1:1. It’s a practical, no-fluff framework you can use right away, not theory to file away.
What you’ll learn
- Why “command and control” coaching is dead, and what a modern, collaborative approach looks like instead
- A simple framework for giving feedback that actually lands
- Practical tips on timing, tone, and specificity
- How to build a habit of asking for and receiving feedback yourself
- How iCoach helps life sciences teams make great coaching consistent, measurable, and scalable across every manager, region, and function
From one great conversation to a coaching culture
A single strong 1:1 is a win. Making that quality the norm across every manager is a strategy. That’s what iCoach, from Medispend, is built for: structured coaching workflows built around defined competencies, coaching connected directly to needs-based training, Power BI dashboards that give leaders real visibility into coaching quality and trends, and AI-powered guidance, all on a single platform spanning sales, medical, and market access teams.
About the speaker: Ted Power leads field enablement at Medispend, where he helps life sciences organizations use iCoach to turn coaching from an episodic, manager-by-manager habit into a consistent, measurable part of how teams develop. Connect with Ted on LinkedIn →
It’s free and available on demand. Watch the full session whenever it fits your schedule, and share it with the managers on your team.
Presented by Medispend, the team behind iCoach, helping life sciences organizations turn coaching into continuous development.
Ted Power
GM, Field Enablement - Beacon & iCoach